Shipping, Returns and Lead Times

Returns

Items are not returnable after purchase and delivery.

Shipping

We offer white glove delivery service for all of the larger furniture items. The pieces will be delivered to your home and placed inside by our courteous delivery team.

Tax

If your items are shipping within the state of California, sales tax will be charged at the current rate. If your items are shipping out of state, sales tax will not be charged but you will be responsible for use tax as it applies in your state.

Lead Times

All items minus the area rugs require 6-8 weeks to manufacture from receipt of payment. Area rugs have a lead time of 10-12 weeks. Shipping will be an additional 10-14 business days. Please let us know if you need express service and we will attempt to accommodate you. For a lead time of 4-6 weeks, there is a rush fee of $175.

Further Assistance

We strive to provide outstanding customer service. All further inquiries can be made to info@spibaby.com or by calling 310.396.1020